4 Reasons Why Your Intex Pool Pump is Not Working

4 Reasons Why Your Intex Pool Pump is Not Working
(Earning Disclaimer: As an Amazon Associate, we earn commissions from qualifying purchases at NO additional cost to the customer.)


Intex above-ground pools are a fantastic addition to any backyard, providing hours of refreshing enjoyment during hot summer days. However, when your Intex pool pump isn’t working correctly, it can be frustrating and leave you with cloudy, unsanitary water. In this comprehensive guide, we’ll walk you through the common issues that may cause your Intex pool pump to malfunction and provide step-by-step solutions to get it back up and running.

The Importance of a Functional Pool Pump

Before we delve into troubleshooting, let’s understand why a working pool pump is crucial for your Intex pool.

Circulation and Filtration

The pool pump circulates water through the filter, removing debris and contaminants. Proper circulation is essential for clear, clean water.

Chemical Distribution

The pump also aids in the distribution of pool chemicals, ensuring water remains sanitized and safe for swimming.

Preventing Algae Growth

Continuous circulation and filtration prevent algae from thriving in stagnant water.


Identifying the Problem

Check the Power Supply

Before assuming the worst, verify that the pool pump is receiving power. Ensure that the power cord is properly connected to a working electrical outlet.

Inspect the Pump Basket

A clogged pump basket can impede water flow and cause the pump to shut down. Check the basket for debris and clean it thoroughly.

Examine the Pool Filter

A dirty or clogged pool filter can strain the pump and reduce its efficiency. Remove and clean the filter cartridge or replace it if it’s damaged.

Prime the Pump

If your pump is struggling to pull water, it may need priming. Fill the pump with water using a garden hose to create a vacuum and promote proper suction.

Addressing More Complex Issues

Air Leaks

Air leaks in the suction line can disrupt the pump’s functionality. Check for loose connections or damaged seals and repair as needed.

Pump Motor Issues

If the pump motor isn’t running, it may be a motor problem. Consult the user manual or contact Intex customer support for motor troubleshooting.

Timer Settings

Ensure the pump timer settings are configured correctly. Make adjustments if necessary to match your pool’s filtration needs.

Professional Inspection

If all else fails, consider seeking help from a professional pool technician to diagnose and repair more complex issues.

Preventing Future Problems

Regular Maintenance

Implement a routine maintenance schedule for your Intex pool pump, including cleaning the pump basket and filter regularly.

Proper Winterization

If you live in a region with cold winters, properly winterize your pool pump to prevent damage from freezing temperatures.

Quality Chemicals

Use high-quality pool chemicals to maintain water balance and prevent excessive wear on the pump.


A malfunctioning Intex pool pump doesn’t have to ruin your summer fun. By following the troubleshooting steps outlined in this guide and practicing proper pool pump maintenance, you can ensure your pool stays clear, clean, and ready for enjoyment.


  1. Why is proper circulation essential for my pool? Proper circulation ensures water is filtered and sanitized, preventing the growth of algae and keeping your pool safe and clean.
  2. How often should I clean the pool filter cartridge? It’s advisable to clean or replace the filter cartridge every two weeks, or as needed based on water quality.
  3. What should I do if my pump motor isn’t running at all? If the pump motor isn’t running, consult the user manual or contact Intex customer support for troubleshooting assistance.
  4. Can I use aftermarket parts for my Intex pool pump? While some aftermarket parts may work, it’s recommended to use genuine Intex replacement parts for optimal performance and warranty coverage.
  5. Is it safe to leave my pool pump on all the time? It’s not necessary to run the pump continuously. Consult your pool’s water volume and adjust the pump timer settings accordingly to save energy.

With these troubleshooting tips and preventive measures, you can keep your Intex pool pump in top working condition and enjoy a refreshing swim whenever you desire.

Derek Anderson

Hi, I am Derek and I am from Newark, New Jersey. I am the proud owner of 15 x 30 in ground swimming pool at my home backyard. Recently I have purchased 6.6 x 7.9 foot Hot Tub for my family members. I love sharing and helping other swimming pool owners in taking good care of their pool. With the right knowledge at your disposal, you can easily clean and maintain your below ground as well as above ground swimming pools.

Recent Posts